Creating effective communications
together
From the early beginning of our history, we always aim to help our customers to build high-performing contact centers with excellent customer service and visible business results
This is how we started
2012
We were founded
2016
Launched our first product version
2018
Active growth and development
2020
Launched new powerful version of platform
2023
Added new functionality.
New markets expansion
About Us
Webitel is a company with global expertise in contact center automation. Our unique low-code platform helps create customer service scenarios of any complexity in all possible communication channels.
Our mission is to help companies implement ambitious business ideas and provide a high level of customer care with communication automation tools and low-code functionality.
‘The Webitel platform gives freedom and functionality to implement any ideas and tasks within a contact center. You can build the best customer service, become a leader in the industry or enter new markets. Using our services, you can easily achieve spectacular results.
We provide a software platform, and you create a brand new world’
Alex Chuchko, CEO & Co-founder
Our History
Company history refers to the early 2010-s when two colleagues while working in telecommunications faced current challenges of the market: limited supply, clumsy functionality, and an outdated vision of the call center’s future. So partners came up with the idea of creating their own product: flexible, dynamic, and innovative, which meets the requirements of time and business needs. This was the beginning of the Webitel company and its platform that allows you to implement even the most complicated tasks in a couple of hours.
From two strategic partners to a broad customer network worldwide - it has been an incredible journey for our company. Global vision, local experience, and Ukrainian perseverance helped us to craft a unique software solution, which for many companies nowadays is the embodiment of productivity, efficiency, and innovation.
Our Team
Webitel’s team unites people with strong professional skills and exceptional interpersonal qualities. We share common values that help us to achieve great results together.
Expertise, responsibility, and deep involvement are our main principles. We are constantly working on improvement of the Webitel’s products which help companies successfully adjust processes, implement new ideas, and build amazing customer service.
‘We have a great team to develop one of the best software products in the contact center industry. A professional approach and deep care for the final result of each project are the DNA features of the whole Webitel squad.
We strive to build trusted partnerships at every stage of our interaction with clients so that they can rely on us and be 100% confident in successful project implementation. Considering the fact that we have been cooperating with many clients for years and implementing new projects together, we are on the right track'
Vitalii Kovalyshyn, CTO & Co-founder
Key Numbers
11
Years of experience in automating communications
30+
Countries are covered by our services
450+
Successful corporate projects for global brands